Legal notice

 

📜 Legal Information After Order Placement

1. Order Confirmation

Once a customer places an order, they will receive an order confirmation via email/SMS. This confirmation does not guarantee acceptance; it is only an acknowledgment that we have received the order.

2. Order Acceptance & Cancellation

  • We reserve the right to accept or cancel any order at our discretion.
  • Reasons may include:
    • Product unavailability
    • Incorrect pricing
    • Suspicious or fraudulent transactions
  • If cancelled, a full refund will be issued.

3. Shipping & Delivery

  • Estimated delivery timelines are indicative only and may vary due to logistics, location, or unforeseen delays.
  • We are not liable for delays caused by:
    • Courier companies
    • Natural disasters
    • Government restrictions

4. Customer Responsibility

Customers must:

  • Provide accurate shipping details
  • Ensure someone is available to receive the order
  • Verify product details before placing the order

We are not responsible for delivery failures due to incorrect information.

5. Return, Replacement & Refund Policy

  • Returns/replacements are only accepted under:
    • Damaged product
    • Wrong item delivered
  • Requests must be made within 3 days of delivery.
  • Refunds will be processed after product verification.

6. No Warranty / Product Disclaimer

  • Products are sold “as is” unless otherwise stated.
  • We do not guarantee:
    • Exact color match (due to screen differences)
    • Minor variations in design or size

7. Limitation of Liability

We shall not be liable for:

  • Any indirect or incidental damages
  • Loss of profits or business interruption
  • Misuse of products by customers

8. Intellectual Property

All product designs, images, and content are owned by the business and cannot be copied, reused, or resold without permission.

9. Governing Law

All disputes are subject to the jurisdiction of courts in Bhadrak, Odisha and governed by Indian laws.

10. Contact Information

For any issues, customers can contact our customer support :

  • Email: upen9437store@gmail.com
  • Phone/WhatsApp:7008321541